/* ==========================================================================
   «Обработка обращений граждан с помощью ИИ» (page-ai-citizens.php).
   Визуальный язык — общий с /ai-communications/, /platform/,
   /corporate-assistants/ (.rcm-*): пергамент #f6f3f1 в белых секциях,
   hairline-рамки Ash #cecac8, моно-подписи, заголовок TT Interfaces 400
   с акцентным фрагментом, бордовый #a30c33 / красный #c52229.
   Семантика цвета инфографики та же: серый — вход, бордовый — ROBIN
   обрабатывает, красный — результат.
   Отдельный файл, а не style.css: style.css правят параллельные сессии.
   ========================================================================== */

.rci {
	--rci-parchment: #f6f3f1;
	--rci-paper: #fbfaf9;
	--rci-ash: #cecac8;
	--rci-line: #e6e2df;
	--rci-ink: #242424;
	--rci-graphite: #4e4d4d;
	--rci-smoke: #797776;
	--rci-mute: #9f9f9f;
	--rci-accent: #a30c33;
	--rci-result: #c52229;
	--rci-result-soft: #eab0b2;
	--rci-tint: #f7e4e5;
	--rci-mono: "JetBrains Mono", "IBM Plex Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
	--rci-head: var(--robin-font-head, "TTInterfaces", Arial, sans-serif);
	color: var(--rci-ink);
}

/* ---------- Общие элементы ---------- */
.rci .rci-h2 {
	margin: 0;
	max-width: 820px;
	font-family: var(--rci-head);
	font-weight: 400;
	font-size: 45px;
	line-height: 1.08;
	letter-spacing: -0.025em;
	color: var(--rci-ink);
}
.rci .rci-h2--center { margin-left: auto; margin-right: auto; text-align: center; }
.rci-h2 em { font-style: normal; color: var(--rci-accent); }
.rci .rci-sub {
	margin: 18px 0 0;
	max-width: 640px;
	font-size: 16px;
	line-height: 1.5;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}
.rci .rci-sub--center { margin-left: auto; margin-right: auto; text-align: center; }
.rci-panel {
	padding: 56px;
	border-radius: 24px;
	background: var(--rci-parchment);
}
.rci-meta {
	display: flex;
	align-items: center;
	gap: 10px;
	margin: 0;
	font-family: var(--rci-mono);
	font-size: 12px;
	letter-spacing: -0.02em;
	text-transform: uppercase;
	color: var(--rci-smoke);
}
.rci-meta-num { color: var(--rci-accent); }
.rci-live-dot {
	position: relative;
	display: inline-block;
	flex-shrink: 0;
	width: 7px;
	height: 7px;
	border-radius: 50%;
	background: var(--rci-result);
}
.rci-live-dot::after {
	content: "";
	position: absolute;
	inset: -4px;
	border-radius: 50%;
	border: 1px solid var(--rci-result);
	opacity: 0;
	animation: rci-ping 2s ease-out infinite;
}
@keyframes rci-ping {
	0%   { transform: scale(0.5); opacity: 0.8; }
	100% { transform: scale(1.8); opacity: 0; }
}
.rci .rci-btn-ghost {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	padding: 11px 22px 11px 12px;
	border: 1px solid var(--rci-ash);
	border-radius: 9999px;
	background: #fff;
	font-size: 14px;
	font-weight: 500;
	color: var(--rci-ink);
	transition: border-color .2s ease, color .2s ease;
}
.rci .rci-btn-ghost:hover { border-color: var(--rci-accent); color: var(--rci-accent); }
.rci-btn-ghost-ico {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 26px;
	height: 26px;
	padding-left: 2px;
	border-radius: 50%;
	background: var(--rci-tint);
	color: var(--rci-accent);
	transition: background-color .2s ease, color .2s ease;
}
.rci .rci-btn-ghost:hover .rci-btn-ghost-ico { background: var(--rci-accent); color: #fff; }

/* ==========================================================================
   1. HERO — сплит: текст + «живая карточка обращения»
   ========================================================================== */
.rci-hero {
	position: relative;
	isolation: isolate;
	display: grid;
	grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
	gap: 40px 48px;
	align-items: center;
	padding: 36px 56px 48px;
	border-radius: 24px;
	background: var(--rci-parchment);
	overflow: hidden;
}
.rci-hero-copy { position: relative; }
.rci-kicker {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	margin: 28px 0 0;
	padding: 6px 14px 6px 12px;
	border: 1px solid var(--rci-ash);
	border-radius: 9999px;
	background: var(--rci-paper);
	font-family: var(--rci-mono);
	font-size: 12px;
	letter-spacing: -0.01em;
	text-transform: uppercase;
	color: var(--rci-graphite);
}
.rci .rci-hero-title {
	margin: 20px 0 0;
	font-family: var(--rci-head);
	font-weight: 500;
	font-size: 50px;
	line-height: 1.06;
	letter-spacing: -0.03em;
	color: var(--rci-ink);
}
.rci-hero-title em {
	font-style: normal;
	white-space: nowrap;
	color: var(--rci-accent);
	background: linear-gradient(transparent 70%, rgba(234, 176, 178, 0.45) 70%);
}
.rci .rci-hero-lead {
	margin: 20px 0 0;
	max-width: 480px;
	font-size: 17px;
	line-height: 1.5;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}
.rci-hero-actions {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 12px;
	margin-top: 28px;
}
.rci-hero-stats {
	display: grid;
	grid-template-columns: repeat(3, minmax(0, 1fr));
	margin: 36px 0 0;
	padding: 0;
	list-style: none;
	border-top: 1px solid var(--rci-ash);
}
.rci-hero-stats li {
	display: flex;
	flex-direction: column;
	gap: 6px;
	padding: 16px 16px 0 0;
}
.rci-hero-stats li + li { padding-left: 16px; border-left: 1px solid var(--rci-ash); }
.rci-hero-stats b {
	font-family: var(--rci-head);
	font-weight: 500;
	font-size: 28px;
	line-height: 1;
	letter-spacing: -0.03em;
	color: var(--rci-accent);
}
.rci-hero-stats span {
	font-family: var(--rci-mono);
	font-size: 11px;
	line-height: 1.35;
	letter-spacing: -0.02em;
	color: var(--rci-smoke);
}

/* ---------- Карточка обращения ---------- */
.rci-hero-art {
	position: relative;
	display: flex;
	justify-content: center;
	padding: 8px 0;
}
/* Две «подложенные» карточки сзади — стопка входящих */
.rci-hero-art::before,
.rci-hero-art::after {
	content: "";
	position: absolute;
	left: 50%;
	width: min(440px, 88%);
	height: 80%;
	border: 1px solid var(--rci-ash);
	border-radius: 22px;
	background: var(--rci-paper);
	transform: translateX(-50%) rotate(-4deg);
	top: 6%;
}
.rci-hero-art::after { transform: translateX(-46%) rotate(3deg); top: 9%; opacity: 0.7; }
.rci-ticket {
	position: relative;
	z-index: 1;
	width: min(460px, 100%);
	padding: 18px;
	border: 1px solid var(--rci-ash);
	border-radius: 22px;
	background: #fff;
	box-shadow: 0 24px 48px -28px rgba(36, 36, 36, 0.28);
	font-family: var(--rci-mono);
}
.rci-ticket-head {
	display: flex;
	align-items: center;
	justify-content: space-between;
	padding-bottom: 14px;
	border-bottom: 1px dashed var(--rci-ash);
}
.rci-ticket-id {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	font-size: 12px;
	letter-spacing: 0.02em;
	text-transform: uppercase;
	color: var(--rci-ink);
}
.rci-ticket-id i { font-style: normal; }
.rci-ticket-channels { display: inline-flex; gap: 6px; }
.rci-ticket-ch {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 30px;
	height: 30px;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	color: var(--rci-mute);
	transition: all .35s ease;
}
.rci-ticket[data-ch="0"] [data-ch-tab="0"],
.rci-ticket[data-ch="1"] [data-ch-tab="1"],
.rci-ticket[data-ch="2"] [data-ch-tab="2"] {
	border-color: var(--rci-accent);
	background: var(--rci-accent);
	color: #fff;
}

.rci-ticket-body {
	display: grid;
	gap: 12px;
	padding: 16px 0;
	min-height: 318px;
}

/* Вход: голос / чат / документ — показывается активный канал */
.rci-ticket-input {
	position: relative;
	height: 70px;
	border-radius: 14px;
	background: var(--rci-parchment);
	overflow: hidden;
}
.rci-in {
	position: absolute;
	inset: 0;
	display: flex;
	align-items: center;
	justify-content: center;
	opacity: 0;
	transform: translateY(8px);
	transition: opacity .4s ease, transform .4s ease;
}
.rci-ticket[data-ch="0"] .rci-in--voice,
.rci-ticket[data-ch="1"] .rci-in--chat,
.rci-ticket[data-ch="2"] .rci-in--docs { opacity: 1; transform: none; }

.rci-in--voice { gap: 4px; }
.rci-in--voice i {
	width: 4px;
	height: var(--h);
	border-radius: 2px;
	background: var(--rci-accent);
	opacity: 0.75;
	animation: rci-wave 1.1s ease-in-out infinite alternate;
	animation-delay: var(--d);
}
@keyframes rci-wave {
	from { transform: scaleY(0.3); }
	to   { transform: scaleY(1); }
}
.rci-in--chat { flex-direction: column; align-items: flex-start; gap: 6px; padding: 0 18px; }
.rci-bubble {
	display: flex;
	gap: 5px;
	padding: 8px 10px;
	border: 1px solid var(--rci-ash);
	border-radius: 12px 12px 12px 4px;
	background: #fff;
}
.rci-bubble i { display: block; width: 46px; height: 5px; border-radius: 3px; background: var(--rci-ash); }
.rci-bubble i:nth-child(2) { width: 70px; }
.rci-bubble--short i { width: 34px; }
.rci-typing {
	position: absolute;
	right: 18px;
	bottom: 12px;
	display: flex;
	gap: 3px;
}
.rci-typing i {
	width: 5px;
	height: 5px;
	border-radius: 50%;
	background: var(--rci-accent);
	animation: rci-typing 1.2s ease-in-out infinite;
}
.rci-typing i:nth-child(2) { animation-delay: .15s; }
.rci-typing i:nth-child(3) { animation-delay: .3s; }
@keyframes rci-typing {
	0%, 60%, 100% { transform: translateY(0); opacity: .4; }
	30%           { transform: translateY(-4px); opacity: 1; }
}
.rci-in--docs { gap: 0; }
.rci-page {
	position: relative;
	display: flex;
	flex-direction: column;
	gap: 5px;
	width: 46px;
	height: 56px;
	padding: 9px 7px;
	border: 1px solid var(--rci-ash);
	border-radius: 4px;
	background: #fff;
	overflow: hidden;
}
.rci-page i { display: block; height: 3px; border-radius: 2px; background: var(--rci-ash); }
.rci-page i:nth-child(2) { width: 70%; }
.rci-page i:nth-child(4) { width: 55%; }
.rci-page--back {
	position: absolute;
	left: calc(50% - 16px);
	z-index: -1;
	transform: rotate(8deg);
	background: var(--rci-paper);
}
.rci-scanline {
	position: absolute;
	left: 0;
	right: 0;
	top: 0;
	height: 2px;
	background: var(--rci-result);
	box-shadow: 0 0 10px 2px rgba(197, 34, 41, 0.45);
	animation: rci-scan 1.8s ease-in-out infinite alternate;
}
@keyframes rci-scan {
	from { top: 4%; }
	to   { top: 94%; }
}

/* Поля, теги, строки: появляются, когда data-step >= data-at */
.rci-ticket [data-at] {
	opacity: 0.28;
	transition: opacity .45s ease;
}
.rci-ticket[data-step="1"] [data-at="1"],
.rci-ticket[data-step="2"] :is([data-at="1"], [data-at="2"]),
.rci-ticket[data-step="3"] :is([data-at="1"], [data-at="2"], [data-at="3"]),
.rci-ticket[data-step="4"] :is([data-at="1"], [data-at="2"], [data-at="3"], [data-at="4"]),
.rci-ticket[data-step="5"] :is([data-at="1"], [data-at="2"], [data-at="3"], [data-at="4"], [data-at="5"]),
.rci-ticket[data-step="6"] [data-at],
.rci-ticket[data-step="7"] [data-at] { opacity: 1; }

.rci-ticket-fields {
	display: grid;
	grid-template-columns: 1fr 1fr;
	gap: 8px 14px;
	margin: 0;
	padding: 0;
	list-style: none;
}
.rci-ticket-fields li {
	display: flex;
	flex-direction: column;
	gap: 5px;
	font-size: 10px;
	letter-spacing: 0.02em;
	text-transform: uppercase;
	color: var(--rci-smoke);
}
.rci-ticket-fields i,
.rci-ticket-draft i {
	position: relative;
	display: block;
	height: 8px;
	width: var(--w);
	border-radius: 4px;
	background: var(--rci-line);
	overflow: hidden;
}
.rci-ticket-fields i::after,
.rci-ticket-draft i::after {
	content: "";
	position: absolute;
	inset: 0;
	border-radius: inherit;
	background: var(--rci-graphite);
	transform: scaleX(0);
	transform-origin: left;
	transition: transform .7s cubic-bezier(.22, 1, .36, 1);
}
.rci-ticket-fields li:nth-child(2) i::after { transition-delay: .12s; }
.rci-ticket-fields li:nth-child(3) i::after { transition-delay: .24s; }
.rci-ticket-fields li:nth-child(4) i::after { transition-delay: .36s; }
.rci-ticket:not([data-step="0"]):not([data-step="-1"]) .rci-ticket-fields i::after { transform: scaleX(1); }

.rci-ticket-tags { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; }
.rci-chip,
.rci-route,
.rci-stamp,
.rci-ticket-kb {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	padding: 5px 11px;
	border: 1px solid var(--rci-ash);
	border-radius: 9999px;
	background: var(--rci-paper);
	font-size: 11px;
	letter-spacing: 0.01em;
	text-transform: uppercase;
	color: var(--rci-graphite);
}
.rci-chip--accent { border-color: var(--rci-result-soft); color: var(--rci-accent); }
.rci-route { margin-left: auto; border-color: var(--rci-result-soft); color: var(--rci-result); }
.rci-ticket-row { display: flex; flex-wrap: wrap; gap: 6px; }
.rci-stamp { border-color: var(--rci-accent); color: var(--rci-accent); }
.rci-ticket[data-step="3"] .rci-stamp { animation: rci-stamp .5s cubic-bezier(.3, 1.6, .5, 1); }
@keyframes rci-stamp {
	0%   { transform: scale(1.5) rotate(-6deg); opacity: 0; }
	100% { transform: none; opacity: 1; }
}
.rci-ticket-draft {
	display: grid;
	gap: 6px;
	padding: 12px;
	border: 1px dashed var(--rci-ash);
	border-radius: 12px;
}
.rci-ticket-draft-label {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	margin-bottom: 2px;
	font-size: 10px;
	letter-spacing: 0.02em;
	text-transform: uppercase;
	color: var(--rci-smoke);
}
.rci-ticket-draft i::after { background: var(--rci-accent); opacity: .8; transition-duration: 1s; }
.rci-ticket-draft i:nth-of-type(2)::after { transition-delay: .35s; }
.rci-ticket-draft i:nth-of-type(3)::after { transition-delay: .7s; }
.rci-ticket:is([data-step="5"], [data-step="6"], [data-step="7"]) .rci-ticket-draft i::after { transform: scaleX(1); }

.rci-ticket-sla {
	display: grid;
	grid-template-columns: auto minmax(0, 1fr) auto;
	align-items: center;
	gap: 10px;
	font-size: 10px;
	letter-spacing: 0.02em;
	text-transform: uppercase;
	color: var(--rci-smoke);
}
.rci-ticket-sla > span:first-child { display: inline-flex; align-items: center; gap: 6px; }
.rci-ticket-sla b {
	position: relative;
	height: 6px;
	border-radius: 3px;
	background: var(--rci-line);
	overflow: hidden;
}
.rci-ticket-sla b i {
	position: absolute;
	inset: 0 auto 0 0;
	width: 0;
	border-radius: inherit;
	background: linear-gradient(90deg, var(--rci-accent), var(--rci-result));
	transition: width 1.2s ease;
}
.rci-ticket:is([data-step="6"], [data-step="7"]) .rci-ticket-sla b i { width: 62%; }
.rci-ticket-ok {
	display: inline-flex;
	color: var(--rci-ash);
	transition: color .3s ease .9s;
}
.rci-ticket:is([data-step="6"], [data-step="7"]) .rci-ticket-ok { color: var(--rci-result); }

/* Рельса из 7 шагов */
.rci-rail {
	display: grid;
	grid-template-columns: repeat(7, minmax(0, 1fr));
	margin: 0;
	padding: 14px 0 0;
	list-style: none;
	border-top: 1px dashed var(--rci-ash);
}
.rci-rail li {
	position: relative;
	display: flex;
	flex-direction: column;
	align-items: center;
	gap: 7px;
	min-width: 0;
}
.rci-rail li::before {
	content: "";
	position: absolute;
	top: 4px;
	left: -50%;
	right: 50%;
	height: 1px;
	background: var(--rci-ash);
	transition: background-color .3s ease;
}
.rci-rail li:first-child::before { display: none; }
.rci-rail i {
	position: relative;
	z-index: 1;
	width: 9px;
	height: 9px;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	background: #fff;
	transition: all .3s ease;
}
.rci-rail span {
	max-width: 100%;
	overflow: hidden;
	text-overflow: ellipsis;
	font-size: 8.5px;
	letter-spacing: 0;
	text-transform: uppercase;
	white-space: nowrap;
	color: var(--rci-mute);
	transition: color .3s ease;
}
.rci-rail li.is-done::before { background: var(--rci-accent); }
.rci-rail li.is-done i { border-color: var(--rci-accent); background: var(--rci-accent); }
.rci-rail li.is-now i { border-color: var(--rci-result); background: var(--rci-result); box-shadow: 0 0 0 4px var(--rci-tint); }
.rci-rail li.is-now span { color: var(--rci-ink); }

/* ==========================================================================
   2. ИНТРО: слияние каналов
   ========================================================================== */
.rci-intro { text-align: center; }
.rci .rci-intro-lead {
	margin: 22px auto 0;
	max-width: 680px;
	font-size: 17px;
	line-height: 1.55;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}
.rci-merge { margin: 40px auto 0; max-width: 1000px; }
.rci-merge-svg { display: block; width: 100%; height: auto; overflow: visible; }
.rci-merge-svg text {
	font-family: var(--rci-mono);
	font-size: 13px;
	letter-spacing: -0.02em;
	text-transform: uppercase;
	fill: var(--rci-ink);
}
.rci-merge-line { fill: none; stroke: var(--rci-ash); stroke-width: 1.2; }
.rci-merge-line--out { stroke: var(--rci-result-soft); stroke-width: 1.6; }
.rci-merge-node rect { fill: var(--rci-parchment); stroke: var(--rci-ash); }
.rci-merge-ico { color: var(--rci-smoke); }
.rci-merge-dot { fill: var(--rci-smoke); }
.rci-merge-dot--ring { fill: #fff; stroke: var(--rci-smoke); stroke-width: 1.6; }
.rci-merge-dot--out { fill: var(--rci-result); }
.rci-merge-hub rect { fill: #fff; stroke: var(--rci-accent); stroke-width: 1.3; }
.rci-merge-hub circle { fill: var(--rci-result); animation: rci-blink 1.6s ease-in-out infinite; }
.rci-merge-hub text { font-size: 14px; }
@keyframes rci-blink { 50% { opacity: .35; } }
.rci-merge-end rect { fill: var(--rci-tint); stroke: var(--rci-result-soft); }
.rci-merge-end text { fill: var(--rci-result); }

/* ==========================================================================
   3. РУЧНЫЕ ШАГИ (как .rcm-pains)
   ========================================================================== */
.rci-manual {
	display: grid;
	grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
	gap: 48px 64px;
	padding: 56px;
	border-radius: 24px;
	background: var(--rci-parchment);
}
.rci-manual-head {
	align-self: start;
	position: sticky;
	top: 112px;
	display: flex;
	flex-direction: column;
	gap: 24px;
}
.rci .rci-manual-stat { display: flex; align-items: center; gap: 16px; margin: 0; }
.rci-manual-num {
	font-family: var(--rci-head);
	font-size: 96px;
	font-weight: 400;
	line-height: .9;
	letter-spacing: -0.05em;
	color: var(--rci-accent);
}
.rci-manual-label {
	max-width: 180px;
	padding-left: 16px;
	border-left: 1px solid var(--rci-ash);
	font-family: var(--rci-head);
	font-size: 22px;
	line-height: 1.2;
	letter-spacing: -0.02em;
	color: var(--rci-ink);
}
.rci .rci-manual-text {
	margin: 0;
	font-size: 15px;
	line-height: 1.55;
	letter-spacing: -0.023em;
	color: var(--rci-graphite);
}
.rci-manual-risk {
	display: grid;
	grid-template-columns: 40px minmax(0, 1fr);
	gap: 14px;
	padding: 18px;
	border: 1px solid var(--rci-result-soft);
	border-radius: 18px;
	background: #fff;
}
.rci-manual-risk p {
	margin: 0;
	font-size: 15px;
	line-height: 1.5;
	letter-spacing: -0.023em;
	color: var(--rci-graphite);
}
.rci-manual-risk em { font-style: normal; color: var(--rci-accent); }
.rci-manual-risk-ico {
	display: flex;
	align-items: center;
	justify-content: center;
	width: 40px;
	height: 40px;
	border-radius: 50%;
	background: var(--rci-tint);
	color: var(--rci-accent);
	animation: rci-ring 3.2s ease-in-out infinite;
}
@keyframes rci-ring {
	0%, 80%, 100% { transform: rotate(0); }
	84% { transform: rotate(14deg); }
	88% { transform: rotate(-12deg); }
	92% { transform: rotate(8deg); }
	96% { transform: rotate(-4deg); }
}
.rci-manual-list {
	position: relative;
	margin: 0;
	padding: 0 0 0 22px;
	list-style: none;
	border-top: 1px solid var(--rci-ash);
}
/* Шкала накопления ручной нагрузки */
.rci-manual-list::before,
.rci-manual-list::after {
	content: "";
	position: absolute;
	left: 0;
	top: 0;
	width: 3px;
	border-radius: 2px;
}
.rci-manual-list::before { bottom: 0; background: var(--rci-line); }
.rci-manual-list::after {
	height: 0;
	background: linear-gradient(var(--rci-result-soft), var(--rci-accent));
	transition: height 2.4s cubic-bezier(.4, 0, .2, 1);
}
.rci-manual.is-in .rci-manual-list::after { height: 100%; }
.rci-manual-list li {
	display: grid;
	grid-template-columns: 40px minmax(0, 1fr) 40px;
	gap: 16px;
	align-items: center;
	padding: 20px 0;
	border-bottom: 1px solid var(--rci-ash);
	opacity: .35;
	transform: translateX(8px);
	transition: opacity .5s ease, transform .5s ease;
	transition-delay: calc(var(--i) * .26s);
}
.rci-manual.is-in .rci-manual-list li { opacity: 1; transform: none; }
.rci-manual-idx {
	font-family: var(--rci-mono);
	font-size: 14px;
	font-weight: 500;
	letter-spacing: -0.02em;
	color: var(--rci-accent);
}
.rci-manual-item {
	font-family: var(--rci-head);
	font-size: 20px;
	line-height: 1.25;
	letter-spacing: -0.02em;
	color: var(--rci-ink);
}
.rci-manual-ico {
	display: flex;
	align-items: center;
	justify-content: center;
	width: 40px;
	height: 40px;
	border: 1px solid var(--rci-ash);
	border-radius: 9999px;
	color: var(--rci-accent);
	transition: background-color .2s ease, border-color .2s ease, transform .2s ease;
}
.rci-manual-list li:hover .rci-manual-ico { background: #fff; border-color: var(--rci-accent); transform: rotate(-8deg); }

/* ==========================================================================
   4. КАНАЛЫ: карточки с мини-сценами
   ========================================================================== */
.rci-ch-grid {
	display: grid;
	grid-template-columns: repeat(3, minmax(0, 1fr));
	gap: 16px;
	margin-top: 48px;
}
.rci-ch {
	display: flex;
	flex-direction: column;
	gap: 14px;
	padding: 28px;
	border: 1px solid var(--rci-ash);
	border-radius: 28px;
	background: var(--rci-parchment);
	transition: border-color .25s ease, transform .25s ease;
}
.rci-ch:hover { border-color: var(--rci-result-soft); transform: translateY(-3px); }
.rci-ch-ico {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 36px;
	height: 36px;
	margin-left: auto;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	background: #fff;
	color: var(--rci-accent);
}
.rci .rci-ch-title {
	margin: 6px 0 0;
	font-family: var(--rci-head);
	font-weight: 400;
	font-size: 22px;
	line-height: 1.2;
	letter-spacing: -0.02em;
	color: var(--rci-ink);
}
.rci .rci-ch-text {
	margin: 0;
	font-size: 15px;
	line-height: 1.5;
	letter-spacing: -0.023em;
	color: var(--rci-graphite);
}
.rci-ch-art {
	display: flex;
	align-items: center;
	justify-content: center;
	height: 120px;
	margin-top: auto;
	border: 1px solid var(--rci-line);
	border-radius: 18px;
	background: #fff;
	overflow: hidden;
}
/* Голос: волна → строки текста */
.rci-ch-voice { display: flex; align-items: center; gap: 10px; }
.rci-ch-caller {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 34px;
	height: 34px;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	color: var(--rci-smoke);
}
.rci-ch-wave { display: flex; align-items: center; gap: 2.5px; height: 40px; }
.rci-ch-wave i {
	width: 3px;
	height: 100%;
	border-radius: 2px;
	background: var(--rci-smoke);
	animation: rci-wave 0.9s ease-in-out infinite alternate;
	animation-delay: var(--d);
}
.rci-ch-wave i:nth-child(3n) { height: 60%; }
.rci-ch-wave i:nth-child(4n+1) { height: 35%; }
.rci-ch-arrow { color: var(--rci-result); }
.rci-ch-lines { display: grid; gap: 6px; width: 64px; }
.rci-ch-lines i {
	display: block;
	height: 5px;
	border-radius: 3px;
	background: var(--rci-accent);
	transform-origin: left;
	animation: rci-type 3s ease-in-out infinite;
}
.rci-ch-lines i:nth-child(2) { width: 80%; animation-delay: .3s; }
.rci-ch-lines i:nth-child(3) { width: 55%; animation-delay: .6s; }
@keyframes rci-type {
	0%, 10%   { transform: scaleX(0); opacity: .3; }
	40%, 85%  { transform: scaleX(1); opacity: 1; }
	100%      { transform: scaleX(1); opacity: 0; }
}
/* Чат: сообщения появляются по очереди */
.rci-ch-chat {
	position: relative;
	display: flex;
	flex-direction: column;
	gap: 6px;
	width: 100%;
	padding: 0 52px 0 20px;
}
.rci-ch-msg {
	display: grid;
	gap: 4px;
	width: 62%;
	padding: 8px 10px;
	border: 1px solid var(--rci-ash);
	border-radius: 12px 12px 12px 4px;
	background: var(--rci-parchment);
	animation: rci-msg 4.5s ease infinite;
}
.rci-ch-msg i { display: block; height: 4px; border-radius: 2px; background: var(--rci-ash); }
.rci-ch-msg i:nth-child(2) { width: 60%; }
.rci-ch-msg--out {
	align-self: flex-end;
	width: 46%;
	border-color: var(--rci-result-soft);
	border-radius: 12px 12px 4px 12px;
	background: var(--rci-tint);
	animation-delay: .7s;
}
.rci-ch-msg--out i { background: var(--rci-result); opacity: .55; }
.rci-ch-msg--late { width: 40%; animation-delay: 1.4s; }
@keyframes rci-msg {
	0%       { opacity: 0; transform: translateY(6px); }
	12%, 80% { opacity: 1; transform: none; }
	100%     { opacity: 0; }
}
.rci-ch-src {
	position: absolute;
	right: 14px;
	top: 50%;
	display: grid;
	gap: 4px;
	transform: translateY(-50%);
}
.rci-ch-src b {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 22px;
	height: 22px;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	background: #fff;
	color: var(--rci-smoke);
	animation: rci-src 3.2s ease-in-out infinite;
}
.rci-ch-src b:nth-child(2) { animation-delay: .8s; }
.rci-ch-src b:nth-child(3) { animation-delay: 1.6s; }
.rci-ch-src b:nth-child(4) { animation-delay: 2.4s; }
@keyframes rci-src {
	0%, 30%, 100% { color: var(--rci-smoke); border-color: var(--rci-ash); }
	12%           { color: var(--rci-accent); border-color: var(--rci-accent); }
}
/* Документы: скан-луч и извлечение в ИС */
.rci-ch-docs { display: flex; align-items: center; gap: 18px; }
.rci-ch-sheet {
	position: relative;
	display: grid;
	gap: 6px;
	width: 62px;
	height: 80px;
	padding: 12px 9px;
	border: 1px solid var(--rci-ash);
	border-radius: 6px;
	background: var(--rci-parchment);
	overflow: hidden;
}
.rci-ch-sheet i { display: block; height: 4px; border-radius: 2px; background: var(--rci-ash); }
.rci-ch-sheet i:nth-child(2) { width: 75%; }
.rci-ch-sheet i:nth-child(4) { width: 50%; }
.rci-ch-beam {
	position: absolute;
	left: 0;
	right: 0;
	height: 16px;
	background: linear-gradient(transparent, rgba(197, 34, 41, 0.22), transparent);
	border-bottom: 1.5px solid var(--rci-result);
	animation: rci-beam 2.4s ease-in-out infinite;
}
@keyframes rci-beam {
	0%   { top: -16px; }
	100% { top: 80px; }
}
.rci-ch-out { display: grid; gap: 6px; }
.rci-ch-pill {
	display: inline-flex;
	align-items: center;
	gap: 5px;
	padding: 4px 10px;
	border: 1px solid var(--rci-ash);
	border-radius: 9999px;
	font-family: var(--rci-mono);
	font-size: 11px;
	color: var(--rci-graphite);
	animation: rci-pill 2.4s ease-in-out infinite;
}
.rci-ch-pill:nth-child(2) { animation-delay: .4s; }
.rci-ch-pill--out { border-color: var(--rci-result-soft); color: var(--rci-result); animation-delay: .8s; }
@keyframes rci-pill {
	0%, 100% { transform: translateX(0); }
	20%      { transform: translateX(4px); }
}

/* ==========================================================================
   5. КОНВЕЙЕР 7 ШАГОВ
   ========================================================================== */
.rci-pipe {
	display: grid;
	grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
	gap: 32px;
	margin-top: 40px;
}
.rci-pipe-steps {
	position: relative;
	display: grid;
	gap: 4px;
	margin: 0;
	padding: 0;
	list-style: none;
}
.rci-pipe-steps::before {
	content: "";
	position: absolute;
	left: 25px;
	top: 26px;
	bottom: 26px;
	width: 1px;
	background: var(--rci-ash);
}
.rci-pipe-step {
	position: relative;
	display: grid;
	grid-template-columns: 52px minmax(0, 1fr);
	align-items: center;
	gap: 12px;
	width: 100%;
	padding: 8px 14px 8px 0;
	border-radius: 16px;
	text-align: left;
	cursor: pointer;
	transition: background-color .2s ease;
}
.rci-pipe-step:hover { background: rgba(255, 255, 255, .55); }
.rci-pipe-step.is-active { background: #fff; }
.rci-pipe-dot {
	position: relative;
	z-index: 1;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	justify-self: center;
	width: 36px;
	height: 36px;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	background: var(--rci-parchment);
	color: var(--rci-smoke);
	transition: all .3s ease;
}
.rci-pipe-step.is-done .rci-pipe-dot { border-color: var(--rci-result-soft); color: var(--rci-accent); background: #fff; }
.rci-pipe-step.is-active .rci-pipe-dot {
	border-color: var(--rci-accent);
	background: var(--rci-accent);
	color: #fff;
	box-shadow: 0 0 0 5px var(--rci-tint);
}
.rci-pipe-label { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.rci-pipe-num {
	font-family: var(--rci-mono);
	font-size: 11px;
	letter-spacing: -0.01em;
	text-transform: uppercase;
	color: var(--rci-mute);
}
.rci-pipe-step.is-active .rci-pipe-num { color: var(--rci-accent); }
.rci-pipe-title {
	font-size: 15px;
	font-weight: 500;
	line-height: 1.3;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}
.rci-pipe-step.is-active .rci-pipe-title { color: var(--rci-ink); }
/* Прогресс автоплея под активным шагом */
.rci-pipe-bar {
	position: absolute;
	left: 64px;
	right: 14px;
	bottom: 4px;
	height: 2px;
	border-radius: 1px;
	overflow: hidden;
	opacity: 0;
}
.rci-pipe-step.is-active .rci-pipe-bar { opacity: 1; background: var(--rci-line); }
.rci-pipe-bar i {
	display: block;
	width: 100%;
	height: 100%;
	background: var(--rci-accent);
	transform: scaleX(0);
	transform-origin: left;
}
.rci-pipe.is-playing .rci-pipe-step.is-active .rci-pipe-bar i {
	animation: rci-progress var(--rci-pipe-dur, 5s) linear forwards;
}
.rci-pipe.is-paused .rci-pipe-step.is-active .rci-pipe-bar i { animation-play-state: paused; }
@keyframes rci-progress { to { transform: scaleX(1); } }

.rci-pipe-stage { position: relative; display: grid; }
.rci-pipe-card {
	grid-area: 1 / 1;
	display: flex;
	flex-direction: column;
	gap: 18px;
	padding: 40px;
	border: 1px solid var(--rci-ash);
	border-radius: 28px;
	background: #fff;
	opacity: 0;
	visibility: hidden;
	transform: translateY(10px);
	transition: opacity .4s ease, transform .4s ease, visibility 0s linear .4s;
}
.rci-pipe-card.is-active {
	opacity: 1;
	visibility: visible;
	transform: none;
	transition: opacity .4s ease, transform .4s ease, visibility 0s;
}
.rci-pipe-card-top { display: flex; align-items: flex-start; justify-content: space-between; }
.rci-pipe-big {
	font-family: var(--rci-head);
	font-size: 88px;
	font-weight: 400;
	line-height: .85;
	letter-spacing: -0.05em;
	color: var(--rci-accent);
}
.rci-pipe-big small {
	font-family: var(--rci-mono);
	font-size: 14px;
	letter-spacing: 0;
	color: var(--rci-mute);
}
.rci-pipe-icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 72px;
	height: 72px;
	border: 1px solid var(--rci-ash);
	border-radius: 22px;
	background: var(--rci-parchment);
	color: var(--rci-accent);
}
.rci-pipe-card.is-active .rci-pipe-icon svg path,
.rci-pipe-card.is-active .rci-pipe-icon svg circle,
.rci-pipe-card.is-active .rci-pipe-icon svg line,
.rci-pipe-card.is-active .rci-pipe-icon svg polyline,
.rci-pipe-card.is-active .rci-pipe-icon svg ellipse,
.rci-pipe-card.is-active .rci-pipe-icon svg rect {
	stroke-dasharray: 80;
	animation: rci-draw 1.2s ease-out both;
}
@keyframes rci-draw { from { stroke-dashoffset: 80; } to { stroke-dashoffset: 0; } }
.rci .rci-pipe-card-title {
	margin: 12px 0 0;
	font-family: var(--rci-head);
	font-weight: 400;
	font-size: 32px;
	line-height: 1.12;
	letter-spacing: -0.025em;
	color: var(--rci-ink);
}
.rci .rci-pipe-card-text {
	margin: 0;
	max-width: 560px;
	font-size: 17px;
	line-height: 1.55;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}
.rci-pipe-track {
	display: grid;
	grid-template-columns: repeat(7, minmax(0, 1fr));
	gap: 6px;
	margin-top: auto;
	padding-top: 12px;
}
.rci-pipe-track i { height: 4px; border-radius: 2px; background: var(--rci-line); }
.rci-pipe-track i.is-done { background: var(--rci-result-soft); }
.rci-pipe-track i.is-now { background: var(--rci-accent); }

/* ==========================================================================
   6. БЫЛО / СТАЛО — дорожки
   ========================================================================== */
.rci-lanes {
	display: grid;
	grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
	align-items: start;
	gap: 16px;
	margin-top: 48px;
}
.rci-lane-card {
	display: flex;
	flex-direction: column;
	gap: 18px;
	padding: 32px;
	border: 1px solid var(--rci-ash);
	border-radius: 28px;
	background: var(--rci-parchment);
}
.rci-lane-card--after { background: #fff; border-color: var(--rci-result-soft); }
.rci .rci-lane-badge {
	align-self: flex-start;
	margin: 0;
	font-family: var(--rci-head);
	font-size: 28px;
	line-height: 1;
	letter-spacing: -0.025em;
	color: var(--rci-mute);
}
.rci .rci-lane-badge--accent { color: var(--rci-accent); }
.rci-lane {
	padding: 16px;
	border: 1px dashed var(--rci-ash);
	border-radius: 18px;
}
.rci-lane--robin { border-color: var(--rci-result-soft); background: #fffbfb; }
.rci .rci-lane-who {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	margin: 0 0 12px;
	font-family: var(--rci-mono);
	font-size: 12px;
	letter-spacing: -0.01em;
	text-transform: uppercase;
	color: var(--rci-graphite);
}
.rci-chain {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 8px 0;
	margin: 0;
	padding: 0;
	list-style: none;
}
.rci-chain li {
	position: relative;
	display: inline-flex;
	align-items: center;
	padding: 6px 12px;
	border: 1px solid var(--rci-ash);
	border-radius: 9999px;
	background: #fff;
	font-size: 13px;
	line-height: 1.3;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
	animation: rci-chain-pass calc(var(--n) * .55s + 1.5s) ease-in-out infinite;
	animation-delay: calc(var(--i) * .55s);
}
.rci-chain li { max-width: calc(100% - 22px); }
.rci-chain li:not(:last-child) { margin-right: 22px; }
.rci-chain li:not(:last-child)::after {
	content: "→";
	position: absolute;
	right: -17px;
	font-family: var(--rci-mono);
	font-size: 12px;
	color: var(--rci-mute);
}
/* «Было»: подсветка серым — каждый шаг руками */
@keyframes rci-chain-pass {
	0%, 14%, 100% { border-color: var(--rci-ash); color: var(--rci-graphite); }
	5%            { border-color: var(--rci-graphite); color: var(--rci-ink); }
}
.rci-chain--robin li {
	border-color: var(--rci-result-soft);
	animation-name: rci-chain-robin;
}
.rci-chain--robin li:not(:last-child)::after { color: var(--rci-result); }
@keyframes rci-chain-robin {
	0%, 14%, 100% { background: #fff; color: var(--rci-graphite); }
	5%            { background: var(--rci-accent); color: #fff; }
}
.rci-chain--staff li {
	border-color: var(--rci-ink);
	color: var(--rci-ink);
	animation: none;
}
.rci .rci-lanes-note {
	margin: 32px auto 0;
	max-width: 720px;
	text-align: center;
	font-size: 16px;
	line-height: 1.55;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}

/* ==========================================================================
   7. ИНТЕГРАЦИЯ — шина
   ========================================================================== */
.rci-bus { margin-top: 48px; }
.rci-bus-hub {
	display: flex;
	align-items: center;
	justify-content: center;
	gap: 12px;
	width: max-content;
	margin: 0 auto;
	padding: 16px 30px;
	border: 1px solid var(--rci-accent);
	border-radius: 9999px;
	background: #fff;
	font-family: var(--rci-mono);
	font-size: 15px;
	letter-spacing: -0.02em;
	text-transform: uppercase;
	color: var(--rci-ink);
}
.rci-bus-trunk {
	position: relative;
	width: 1px;
	height: 36px;
	margin: 0 auto;
	background: var(--rci-accent);
}
.rci-bus-list {
	position: relative;
	display: grid;
	grid-template-columns: repeat(5, minmax(0, 1fr));
	gap: 14px;
	margin: 0;
	padding: 0;
	list-style: none;
}
/* Горизонтальная магистраль: от центра первой до центра последней карточки */
.rci-bus-list::before {
	content: "";
	position: absolute;
	top: 0;
	left: 10%;
	right: 10%;
	height: 1px;
	background: var(--rci-accent);
}
.rci-bus-item { display: flex; flex-direction: column; align-items: center; }
.rci-bus-drop {
	position: relative;
	width: 1px;
	height: 32px;
	background: var(--rci-result-soft);
	overflow: visible;
}
/* Пакет данных: бегает вниз-вверх по отводу */
.rci-bus-drop i {
	position: absolute;
	left: -3px;
	width: 7px;
	height: 7px;
	border-radius: 50%;
	background: var(--rci-result);
	animation: rci-packet 2.2s ease-in-out infinite;
	animation-delay: calc(var(--i) * .35s);
}
@keyframes rci-packet {
	0%   { top: -3px; opacity: 0; }
	15%  { opacity: 1; }
	50%  { top: 28px; opacity: 1; }
	65%  { opacity: 0; }
	100% { top: -3px; opacity: 0; }
}
.rci-bus-card {
	display: flex;
	flex-direction: column;
	gap: 10px;
	width: 100%;
	height: 100%;
	padding: 22px;
	border: 1px solid var(--rci-ash);
	border-radius: 22px;
	background: #fff;
	transition: border-color .25s ease, transform .25s ease;
}
.rci-bus-item:hover .rci-bus-card { border-color: var(--rci-accent); transform: translateY(-3px); }
.rci-bus-ico {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 44px;
	height: 44px;
	border: 1px solid #efeeed;
	border-radius: 12px;
	background: var(--rci-parchment);
	color: var(--rci-ink);
	box-shadow: 0 1px 3px rgba(0, 0, 0, .05), 0 1px 2px -1px rgba(0, 0, 0, .05);
	transition: color .25s ease;
}
.rci-bus-item:hover .rci-bus-ico { color: var(--rci-accent); }
.rci .rci-bus-title {
	margin: 6px 0 0;
	font-size: 16px;
	font-weight: 600;
	line-height: 1.3;
	letter-spacing: -0.02em;
	color: var(--rci-ink);
}
.rci .rci-bus-text {
	margin: 0;
	font-size: 14px;
	line-height: 1.5;
	letter-spacing: -0.02em;
	color: var(--rci-smoke);
}

/* ==========================================================================
   8. ВЫГОДЫ — метрики-инфографика + преимущества
   ========================================================================== */
.rci-metrics {
	display: grid;
	grid-template-columns: repeat(3, minmax(0, 1fr));
	gap: 16px;
	margin-top: 48px;
}
.rci-metric {
	display: flex;
	flex-direction: column;
	gap: 10px;
	padding: 32px;
	border: 1px solid var(--rci-ash);
	border-radius: 28px;
	background: var(--rci-parchment);
}
.rci-metric-value {
	font-family: var(--rci-head);
	font-size: 64px;
	font-weight: 400;
	line-height: 1;
	letter-spacing: -0.045em;
	color: var(--rci-accent);
}
.rci-metric-label {
	font-family: var(--rci-mono);
	font-size: 13px;
	line-height: 1.35;
	letter-spacing: -0.02em;
	text-transform: uppercase;
	color: var(--rci-ink);
}
.rci-metric-viz {
	display: flex;
	align-items: center;
	height: 64px;
	margin: 10px 0 4px;
}
.rci .rci-metric-note {
	margin: 0;
	font-size: 14px;
	line-height: 1.5;
	letter-spacing: -0.02em;
	color: var(--rci-graphite);
}
/* 10 ячеек, 8 закрашиваются по очереди */
.rci-cells { display: grid; grid-template-columns: repeat(10, minmax(0, 1fr)); gap: 5px; width: 100%; }
.rci-cells i {
	height: 40px;
	border: 1px solid var(--rci-ash);
	border-radius: 6px;
	background: #fff;
	transition: background-color .4s ease, border-color .4s ease;
	transition-delay: calc(var(--i) * .12s);
}
.rci-metrics.is-in .rci-cells i.is-on { background: var(--rci-accent); border-color: var(--rci-accent); }
/* Шкала срока с контрольными точками */
.rci-deadline {
	position: relative;
	width: 100%;
	height: 8px;
	border-radius: 4px;
	background: #fff;
	box-shadow: inset 0 0 0 1px var(--rci-ash);
}
.rci-deadline-fill {
	position: absolute;
	inset: 0 auto 0 0;
	width: 0;
	border-radius: inherit;
	background: linear-gradient(90deg, var(--rci-result-soft), var(--rci-accent));
	transition: width 1.8s cubic-bezier(.4, 0, .2, 1);
}
.rci-metrics.is-in .rci-deadline-fill { width: 100%; }
.rci-deadline i {
	position: absolute;
	top: 50%;
	left: var(--p);
	width: 18px;
	height: 18px;
	border: 1px solid var(--rci-ash);
	border-radius: 50%;
	background: #fff;
	transform: translate(-50%, -50%);
	transition: border-color .3s ease, background-color .3s ease;
	transition-delay: calc(var(--i) * .55s);
}
.rci-deadline i::after {
	content: "";
	position: absolute;
	left: 5px;
	top: 3px;
	width: 5px;
	height: 8px;
	border: solid #fff;
	border-width: 0 1.6px 1.6px 0;
	transform: rotate(45deg) scale(0);
	transition: transform .3s ease;
	transition-delay: calc(var(--i) * .55s + .1s);
}
.rci-metrics.is-in .rci-deadline i { border-color: var(--rci-accent); background: var(--rci-accent); }
.rci-metrics.is-in .rci-deadline i::after { transform: rotate(45deg) scale(1); }
/* Неделя 7×24: загорается диагональной волной */
.rci-week { display: grid; gap: 3px; width: 100%; }
.rci-week-row { display: grid; grid-template-columns: repeat(24, minmax(0, 1fr)); gap: 2px; }
.rci-week i {
	height: 6px;
	border-radius: 1.5px;
	background: var(--rci-line);
	transition: background-color .3s ease;
	transition-delay: calc(var(--i) * .03s);
}
.rci-metrics.is-in .rci-week i { background: var(--rci-accent); }
.rci-metrics.is-in .rci-week-row:nth-child(even) i { background: var(--rci-result); }
.rci-metrics.is-in .rci-week i { animation: rci-week-glow 4s ease-in-out infinite; animation-delay: calc(1.6s + var(--i) * .03s); }
@keyframes rci-week-glow { 0%, 100% { opacity: 1; } 50% { opacity: .55; } }

.rci .rci-eyebrow {
	margin: 72px 0 0;
	font-size: 12px;
	font-weight: 600;
	letter-spacing: .12em;
	text-transform: uppercase;
	text-align: center;
	color: var(--rci-mute);
}
.rci-extras {
	display: grid;
	grid-template-columns: repeat(4, minmax(0, 1fr));
	gap: 40px 32px;
	margin-top: 32px;
}
.rci-extra { display: flex; flex-direction: column; }
.rci-extra-ico {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 44px;
	height: 44px;
	border: 1px solid var(--rci-ash);
	border-radius: 14px;
	color: var(--rci-accent);
	transition: background-color .25s ease, color .25s ease, transform .25s ease;
}
.rci-extra:hover .rci-extra-ico { background: var(--rci-accent); border-color: var(--rci-accent); color: #fff; transform: translateY(-2px) rotate(-6deg); }
.rci .rci-extra-title {
	margin: 16px 0 0;
	font-size: 16px;
	font-weight: 600;
	line-height: 1.3;
	letter-spacing: -0.02em;
	color: var(--rci-ink);
}
.rci .rci-extra-text {
	margin: 8px 0 0;
	font-size: 14px;
	line-height: 1.5;
	letter-spacing: -0.02em;
	color: var(--rci-smoke);
}

/* ==========================================================================
   Адаптив
   ========================================================================== */
@media (max-width: 1023px) {
	.rci .rci-h2 { font-size: 36px; }
	.rci-panel { padding: 40px 32px; }
	.rci-hero { grid-template-columns: minmax(0, 1fr); padding: 28px 32px 40px; }
	.rci .rci-hero-title { font-size: 44px; }
	.rci-manual { grid-template-columns: minmax(0, 1fr); padding: 40px 32px; gap: 32px; }
	.rci-manual-head { position: static; }
	.rci-ch-grid { grid-template-columns: minmax(0, 1fr); }
	.rci-pipe { grid-template-columns: minmax(0, 1fr); }
	.rci-lanes { grid-template-columns: minmax(0, 1fr); }
	.rci-bus-list { grid-template-columns: repeat(2, minmax(0, 1fr)); padding-left: 0; }
	.rci-bus-list::before { display: none; }
	.rci-bus-drop { height: 16px; }
	.rci-metrics { grid-template-columns: minmax(0, 1fr); }
	.rci-extras { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 639px) {
	.rci .rci-h2 { font-size: 30px; line-height: 1.12; }
	.rci-panel { padding: 32px 20px; border-radius: 20px; }
	.rci-hero { padding: 20px 20px 32px; border-radius: 20px; gap: 32px; }
	.rci .rci-hero-title { font-size: 34px; }
	.rci-hero-stats b { font-size: 22px; }
	.rci-hero-stats li + li { padding-left: 10px; }
	.rci-hero-stats li { padding-right: 8px; }
	.rci-ticket { padding: 14px; }
	.rci-ticket-body { min-height: 0; }
	.rci-rail span { display: none; }
	.rci-merge { display: none; }
	.rci-manual { padding: 32px 20px; border-radius: 20px; }
	.rci-manual-num { font-size: 72px; }
	.rci-manual-list li { grid-template-columns: 28px minmax(0, 1fr); gap: 12px; padding: 16px 0; }
	.rci-manual-ico { display: none; }
	.rci-manual-item { font-size: 17px; }
	.rci-pipe-card { padding: 28px 22px; }
	.rci-pipe-big { font-size: 64px; }
	.rci-pipe-icon { width: 56px; height: 56px; border-radius: 18px; }
	.rci .rci-pipe-card-title { font-size: 24px; }
	.rci .rci-pipe-card-text { font-size: 15px; }
	.rci-lane-card { padding: 22px; }
	.rci-bus-hub { font-size: 13px; padding: 12px 22px; }
	.rci-bus-list { grid-template-columns: minmax(0, 1fr); }
	.rci-metric { padding: 26px 22px; }
	.rci-metric-value { font-size: 52px; }
	.rci-extras { grid-template-columns: minmax(0, 1fr); gap: 28px; }
}

/* Конвейер на узких экранах: шаги — ряд иконок над карточкой */
@media (max-width: 1023px) {
	.rci-pipe { gap: 20px; margin-top: 28px; }
	.rci-pipe-steps { grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 0; }
	.rci-pipe-steps::before { left: 7%; right: 7%; top: 26px; bottom: auto; width: auto; height: 1px; }
	.rci-pipe-step { grid-template-columns: minmax(0, 1fr); justify-items: center; padding: 8px 0; }
	.rci-pipe-step.is-active { background: transparent; }
	.rci-pipe-label { display: none; }
	.rci-pipe-bar { left: 20%; right: 20%; bottom: 0; }
}

@media (prefers-reduced-motion: reduce) {
	.rci *,
	.rci *::before,
	.rci *::after {
		animation: none !important;
		transition: none !important;
	}
	.rci-merge-dots { display: none; }
}